This publication has been produced with the assistance of the European Union, Norway, Sweden, the United Kingdom and the United Nations Development Programme. Its contents are the sole responsibility of Applied Research Company and do not necessarily reflect the views of the European Union, Norway, Sweden, UK aid from the UK Government, and the United Nations Development Programme.
The study is made possible through the support of the Civil Service Bureau, whose assistance has been invaluable to the research process. We extend our gratitude to the various public structures that cooperated with us, as well as to all civil servants who generously participated in the study and shared their valuable opinions.